Privacy Policy
Wildfire Strategies – Global Privacy Policy
Wildfire Strategies (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information across our global operations.
This Policy applies to visitors to our website, clients, prospective clients, event participants, and anyone who interacts with Wildfire Strategies in the United States, the United Kingdom, or the European Union.
1. Who We Are
- Wildfire Strategies LLC (United States)
- Wildfire Strategies UK Ltd (United Kingdom)
For many of our services, the two entities act as joint controllers of personal data. This means we jointly determine how and why your personal information is processed.
2. Contact Details
Wildfire Strategies UK Ltd
Suite 4, 405a Footscray Road
London, SE9 3UL, United Kingdom
Email: cmannion@wildfirestrategies.co.uk
3. What Personal Information We Collect
Information you provide directly
- Name and contact details
- Pronoun preferences
- Job title, role, or occupation
- Billing and transaction information
- Account registration details
- Marketing preferences
- Information provided in forms, surveys, or event registrations
- Compliments, complaints, or correspondence
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Referring and exit URLs
- Cookies and analytics data (e.g., Google Analytics)
- Identification documents
- Records required for tax, regulatory, or contractual obligations
4. How We Use Personal Information
- Providing and improving our services
- Managing client accounts and relationships
- Responding to enquiries, complaints, or claims
- Sending updates, newsletters, or marketing communications (where permitted)
- Conducting research, analytics, and service improvement
- Fulfilling legal, regulatory, or contractual obligations
- Protecting the security and integrity of our systems
- Ensuring client welfare where urgent or serious risks arise
5. Legal Bases for Processing (UK/EU Only)
- Consent
- Contract (to enter into or perform a contract)
- Legal obligation
- Legitimate interests (e.g., service improvement, business operations)
- Vital interests (urgent health or safety risks)
- Public task (rare for our organisation)
Where we rely on legitimate interests, we ensure these do not override your rights or freedoms.
6. Marketing Communications
- you have opted in, or
- you are an existing client and the communication is relevant to our services.
You can unsubscribe at any time.
7. How Long We Keep Personal Information
- Client and project records: typically 7 years
- Website form submissions: up to 12 months
- Marketing data: until you unsubscribe or request deletion
- Legal or regulatory records: as required by law
We will securely delete or anonymise data when it is no longer needed.
8. Who We Share Personal Information With
- Wildfire Strategies LLC (US) and Wildfire Strategies UK Ltd (UK)
- Professional advisers (e.g., accountants, lawyers)
- Service providers (e.g., email platforms, analytics providers, payment processors)
- Organisations we are legally required to share information with
- Event partners or collaborators (where relevant)
9. International Transfer
Because we operate globally, your personal information may be transferred outside the UK or EU, including to the United States.
- The International Data Transfer Agreement (IDTA), or
- The UK Addendum to the EU Standard Contractual Clauses (SCCs)
These are approved safeguards under the UK GDPR and EU GDPR.
We also conduct Transfer Risk Assessments where required.
US law does not restrict outbound transfers, but we apply equivalent safeguards to protect your information.
You may request a copy of the relevant safeguards by contacting us.
10. Your Rights (UK/EU Only)
- Access to your personal information
- Correction of inaccurate data
- Erasure (“right to be forgotten”)
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent (where consent is the legal basis)
11. Your Rights (US Residents)
- Access to personal information
- Correction or deletion
- Opting out of marketing communications
- Understanding how your data is used
We will honour applicable rights under relevant US privacy laws.
12. Cookies and Analytics
We use cookies to improve website performance and user experience.
You can manage cookie preferences through your browser settings.
Analytics data is collected in accordance with the privacy practices of providers such as Google Analytics.
13. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect personal information from loss, misuse, or unauthorised access.
No system is completely secure, but we take reasonable steps consistent with industry standards.
14. How to Complain
If you have concerns about our use of your personal information, please contact us first.
www.ico.org.uk/make-a-complaint (ico.org.uk in Bing)
15. Changes to This Policy
The “Last updated” date at the top of this page reflects the most recent version.